Operations & Services

Technical Assistance Centre

ABS Technical Assistance Centre (TAC) is committed to delivering the highest level of service support. We operate 24 hours a day, 7 days a week, 365 days a year.

24×7 Support

+63 47 252 9012 (5 lines)

+63 47 2529002

tac@absatellite.com

abs-tac

Service Delivery

  • Works order management for new service activations, upgrades & frequency re-planning
  • Transponder payload modification and service line up testing

RF Operations

  • Monitoring, analysis and optimisation of ABS space segment capacity
  • Identification, analysis and mitigation of satellite Interference
  • Large earth stations registration and testing
  • Specification, build and maintenance of carrier monitoring systems

Service Helpdesk 365/24

  • Customer helpdesk for resolution of service faults and support cases
  • Fault management by direct intervention and escalation to back office support teams
  • Space segment, teleports and IP network monitoring

Contact us

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